Idea Bank — a Polish bank for micro, small and medium-sized businesses, with 0.5 million clients and 1,600 employees, now part of the Bank Pekao group — had internet and mobile banking initiatives waiting and a management team that would not open new positions during the pandemic. NDS embedded experienced Business Analysts and Project Managers into the bank's team instead.
Client reference: Grzegorz Pędzisz, CIO, Idea Bank (now part of the Bank Pekao S.A. group).
Idea Bank needed to move from traditional to digital banking quickly. Three constraints shaped the brief:
Internet and mobile banking projects were queued in the pipeline, including a PSD2-compliant product.
Management did not allow new hires during the pandemic, so the team could not grow through headcount.
The bank didn't know how long it would need the extra consultants — one more reason not to create permanent roles.
experienced consultants who had worked in banks and understood how an organization like Idea Bank runs
embedded in the bank's team — without the bank opening a single position
new mobile and internet projects accelerated, and management's no-hire expectation met
resources scaled as the project pipeline required
"The deciding factors were cost level, professional staff, and fast recruitment. We were building a PSD2-compliant product, so the consultants had to have professional banking knowledge."
— Grzegorz Pędzisz, CIO, Idea Bank (now part of the Bank Pekao S.A. group)
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