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Case Study · Retail · Poland
Empik

An Offer That Follows Intent

Empik — one of Poland's best-known retail brands — wanted its product offer to adapt to each customer's purchasing intentions while it transformed into a multichannel business. NDS provided the team of engineers who built that mechanism, and helped the team grow at the pace the transformation needed.

Staff a Retail Build See the brief

Client reference: Bartłomiej Sobczak, Management and Development Director, Empik.

The engagement

Personalization at Retail Scale

The brief, in the client's words: a solution that adjusts the product offer for a specific customer based on purchasing intentions.

Multichannel

The work ran during Empik's multichannel transformation.

An offer per customer

The product offer had to adapt to what each customer intends to buy.

Growth at pace

The engineering team had to grow quickly to deliver it.

What the client said

Built by the Team We Provided

Client testimonial · as published

"We were looking for a solution that adjusts the product offer for a specific customer based on purchasing intentions, and NDS provided us with a team of engineers who built such a mechanism."

— Bartłomiej Sobczak, Management and Development Director, Empik

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