Today’s times are increasingly demanding in terms of ensuring cyber security. The demands are also increasing when working with IT outsourcing Partners – external IT service providers. Is this a reason to give up on outsourcing services? Not! You need to remember a few simple rules that will ensure the security of your customer’s data and your company.
Data breaches are a significant concern, affecting 45% of U.S. companies in 2022 alone, with an average cost of $9.44 million per breach. Moreover, human error is responsible for over 80% of data breaches. This underscores the importance of robust data security policies and procedures. A one-size-fits-all solution is inadequate. Instead, a multi-pronged approach is required, combining strict policies, cutting-edge technology, and a culture of continuous improvement and vigilance. This is an effective strategy for managing data security in outsourcing.
Risk Management in IT Outsourcing
Risk management is the foundation of a strategy that will help you keep your business safe. A comprehensive risk management strategy is essential for safeguarding data security when outsourcing. This strategy involves:
- Identifying potential threats to your organization’s financial resources and profits
- Evaluating the impact of these threats
- Managing risks to prevent issues before they arise
Even the most secure organizations can fall victim, but a robust incident response plan can be transformative. This plan should include:
- Communication protocols with clients and stakeholders
- A recovery strategy to restore normal operations
Think of it as a fire drill for your data—being prepared for potential issues can save you significant trouble.
Strategy vs. IT outsourcing
IT Outsourcing can bring you many advantages that will realistically increase your company’s profits. However, in terms of security, there is no denying that it will require additional safeguards. Depending on what industry your company is in and what services it offers, the level of security will vary. However, the security of your data and projects, as well as that of your customers, should always be a priority.
IT specialists who have joined your team on a contract basis will have access to potentially sensitive IT systems. And you don’t need to have a problem with this as long as you establish security policies that you will adhere to.
How to keep data secure with IT Outsourcing?
Security principles for remote working
When working remotely with external contraptions, it is essential to implement robust security measures. These measures will protect data from potential breaches. Tools such as virtual private networks (VPNs) and endpoint security solutions play a key role in enhancing the security of data accessed remotely.
Compliance with regulations
Equally important is ensuring compliance with data privacy regulations. This goes beyond meeting a legal obligation; it is an essential part of your security strategy. By complying with these regulations, you protect personal data and privacy by aligning your operations with industry standards and regulations.
Trustworthy supplier
Another critical aspect is the selection of the right outsourcing partner. It is crucial to confirm that he or she complies with industry standards and regulations. It’s also worth asking him or her about their experience of working with sensitive data.
Clear guidelines
Clearly define the principles on which you want to work together. You can bring this up at the initial collaboration meetings. This way, you will quickly determine whether your potential supplier can adapt to your expectations.
Training in procedures
Do not overlook safety issues at the onboarding stage of new contractors. On their first day on the job, they should be trained in safety procedures and made aware of the emergency plan. Make sure everything is understood and monitor adherence to the rules on the job on an ongoing basis.
Data access control
Not every employee will need access to all data, right? Therefore, define the scope of the data for each of them. It is good practice to access data in the cloud: this gives CI the flexibility to grant and revoke access and, at the same time, gives insight into the movements that employees make.
Use secure solutions
Control which network your employees use when working remotely. This applies not only to IT Contractors but also to full-time employees. Specify a policy of only using a private network when accessing confidential data.
Preparing a risk management strategy is crucial for any modern organisation. More and more companies are falling under attack from cybercriminals – whether they are small organisations or large corporations. Therefore, you should prepare it regardless of whether you use IT Outsourcing services.
However, if you outsource any IT tasks or competences – cyber security concerns cannot be overlooked either.
Your data security strategy and systems need to be adapted to include working with external providers.
